{"xsrfToken":"0fcefb28-dcef-49fb-a160-bbbf95f63351_bc883d17371de022c83aed4b9a8fdb8fc48f13e5_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9bf9fd53-d8c4-4ca2-a2ee-b057327a400c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMjU5Mjg3MC1hNDRkLTQ4NGItYTg2YS1kYTdhMjYxNjYyYzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliZjlmZDUzLWQ4YzQtNGNhMi1hMmVlLWIwNTczMjdhNDAwYyI6WyJyZWFkIl19LCJleHAiOjE2MTExOTMzMDgsIm5iZiI6MTYxMTE5MjY0OH0.PtX5GKngjaB6up0Y0mHvq8N36yqMIqJ9_lvsetcEbDk&client=02592870-a44d-484b-a86a-da7a261662c1&mode=fit","logoId":"9bf9fd53-d8c4-4ca2-a2ee-b057327a400c","isLogoAvailable":true,"helpCenterTitle":"AnywhereCommerce Help Center","sharedPortalName":"AnyWhereCommerce Help Center","userInitialAnnouncementHeader":"Please help us help you:","userInitialAnnouncementMessageWiki":"<p>Before you open a ticket, make sure you can answer the following:</p> \n<p>What troubleshooting steps have you tried? What were the results? </p> \n<p>Has the reader been charged for at least 2 hours?</p> \n<p>Did you include MID/TID/secret in your ticket? </p> \n<p>Did you include the merchant business name, contact name and phone/email? </p> \n<p>What is the manufacturer/model/(android/iOS/Windows/macOS) version of the phone/tablet? </p> \n<p>What is the reader/firmware/KSNs of the reader (from GetDeviceInfo on the About screen)? </p> \n<p>Have you verified the merchant is setup correctly by doing a transaction from the virtual terminal? </p> \n<p>Have you sent us a diagnostic report from the mobile app? </p> \n<p>If the merchant is receiving an error message, what is the specific message and what were they doing when it occurred?</p> \n<p>Is there another phone/tablet the customer can try to verify the reader is working properly?</p>","translations":{"en-US":{"helpCenterTitle":"AnywhereCommerce Help Center","sharedPortalName":"AnyWhereCommerce Help Center","announcementHeader":"Please help us help you:","announcementMessage":"Before you open a ticket, make sure you can answer the following:\n\nWhat troubleshooting steps have you tried? What were the results? \n\nHas the reader been charged for at least 2 hours?\n\nDid you include MID/TID/secret in your ticket? \n\nDid you include the merchant business name, contact name and phone/email? \n\nWhat is the manufacturer/model/(android/iOS/Windows/macOS) version of the phone/tablet? \n\nWhat is the reader/firmware/KSNs of the reader (from GetDeviceInfo on the About screen)? \n\nHave you verified the merchant is setup correctly by doing a transaction from the virtual terminal? \n\nHave you sent us a diagnostic report from the mobile app? \n\nIf the merchant is receiving an error message, what is the specific message and what were they doing when it occurred?\n\nIs there another phone/tablet the customer can try to verify the reader is working properly?\n\n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5cd0d4","helpCenterTitleColor":"#fbf7f7","useDefaultBanner":false,"isBannerAvailable":false},"signUp":{}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=anywherecommerce","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0fcefb28-dcef-49fb-a160-bbbf95f63351_bc883d17371de022c83aed4b9a8fdb8fc48f13e5_lout","baseUrl":"https://anywherecommerce.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"02592870-a44d-484b-a86a-da7a261662c1","optedInFeatures":{},"anonymousEnabled":false,"requestIntroEnabled":true}